Return And Exchange Policy

Return and Exchange Policy for SHOPIEST :

At SHOPIEST, we are dedicated to providing you with quality products and a seamless shopping experience. Our Return and Exchange policy is designed to address concerns related to damaged or non-functioning products. Please read the following guidelines carefully:

1. Returns and Exchanges:

  • We do not accept returns for change-of-mind or preference reasons.
  • Returns or exchanges will be facilitated only for damaged or non-functioning products.

2. Reporting Damaged Products:

  • If you receive a damaged or non-functioning product, please contact us within a maximum of 5 days after receiving the item. We cannot process returns or exchanges beyond this period.

3. Required Information:

  • To initiate the return or exchange process, please provide a clear picture of the damaged or non-functioning product. This will assist us in promptly addressing your concern.

4. Contacting Us:

  • For assistance with returns or exchanges, please contact us via email at shopiest.com@gmail.com or through WhatsApp at 03141620883. Kindly include your order number, a description of the issue, and attach the relevant pictures.

5. Return Process:

  • Upon receiving your request, our customer support team will guide you through the return process, including providing a return address and any necessary instructions.

6. Inspection and Approval:

  • Once we receive the returned product, we will inspect it to verify the reported damage or malfunction. If the claim is valid, we will proceed with either a replacement or a refund, as per your preference.

7. Refund/Replacement Options:

  • If the product is out of stock or unavailable for replacement, we will process a refund to the original payment method.

8. Shipping Costs:

  • If the return is due to a mistake on our part or a defective product, we will cover the return shipping costs. Otherwise, the customer is responsible for return shipping fees.

9. Cancellation of Orders:

  • Once an order is placed, it cannot be canceled. Please review your order carefully before confirming the purchase.

By shopping at SHOPIEST, you acknowledge and agree to our Return and Exchange Policy. We appreciate your understanding and cooperation in ensuring a smooth resolution for any product-related concerns. If you have any questions, feel free to reach out to us.